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Data Privacy Policy

Last updated: November 5, 2025

Introduction

At Mangates, we are committed to protecting your privacy and ensuring the security of your personal information. This Data Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our training services.

Information We Collect

Personal Information

  • Name, email address, and phone number when you contact us
  • Company information for business and corporate training inquiries
  • Training preferences, requirements, and course selections
  • Payment information for services (processed securely through third-party providers)
  • Professional background and skill level assessments

Automatic Information

  • IP address and browser information
  • Pages visited and time spent on our website
  • Device and operating system information
  • Cookies and similar tracking technologies
  • Course completion and progress data

How We Use Your Information

  • To provide and deliver our corporate training and professional development services
  • To respond to your inquiries and communicate with you about courses and programs
  • To send you relevant updates about our services and new course offerings (with your consent)
  • To process payments and manage your training account
  • To customize training content based on your professional needs and goals
  • To comply with legal obligations and regulatory requirements
  • To analyze website usage and improve user experience
  • To provide customer support and technical assistance

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes industry-standard encryption, secure servers, regular security assessments, and strict access controls for our team members.

Your Rights

Under Australian Privacy Principles (APPs) and applicable privacy laws, you have the right to:

  • Access your personal information held by Mangates
  • Correct inaccurate or incomplete information
  • Request deletion of your information (subject to legal and business requirements)
  • Opt-out of marketing communications at any time
  • Request a copy of your training records and certificates
  • Lodge a complaint with the Australian Privacy Commissioner
  • Withdraw consent for data processing where applicable

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, track course progress, and personalize content. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled. Essential cookies required for website functionality are always active.

Third-Party Services

We may use trusted third-party services for analytics, payment processing, course delivery platforms, and other business functions. These providers have their own privacy policies and are contractually required to protect your information according to applicable privacy laws and industry standards.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Training records and certificates may be retained longer to support your professional development journey.

International Data Transfers

As a global training provider, we may transfer your information to countries outside Australia for processing and storage. We ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy laws.

Contact Us

If you have any questions about this Data Privacy Policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact us at:

Mangates Privacy Officer

Email: info@mangates.co

USA/Canada: +1 469 666 9332

Australia: +61 (0) 2 80155605

Address: Houston, Texas

Policy Updates

We may update this Data Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date above.